Note:

1. Shanghai Centre - Top of Shanghai Sightseeing Hall is limited to use before April 30,2022, except for statutory holidays;
   
   
2. Shanghai Huangpu River Cruise Tour is limited to use before December 31,2021, except for statutory holidays;
   
   
3. Shanghai Jinjiang Park is limited to use in September, October, November and December 2021, except for statutory holidays;
   
   
4. Shanghai Jinmao Tower 88th Floor Observation Hall ,Pengxin Jiading Ocean World, Shanghai Bund Sightseeing Tunnel (One Way) + (New) Magic Fun Pavilion, SKY RING Ferris Wheel, Naruto World, Shanghai Wanda Car Paradiseis limited to use before December 31,2021. 

How to bind your Pass？

Follow the steps showing in the pics above and finally you will bind your Pass successfully. Just like this 👇

Q & A

1.When is 2021 Shanghai Museum and Art Gallery Pass valid for use?

A: The product is valid from now until June 30, 2022, with some venues having month and date restrictions, subject to the information on the “iwen1com” reservation platform. 2021 Shanghai Museum and Art Gallery Pass is a time-limited product, thus reservations cannot be made outside of the validity period, and will be void if it expires. The product is non-transferable, non-exchangeable, non-extendable and non-refundable (unless otherwise provided by law).

2.How can I make a reservation for 2021 Shanghai Museum and Art Gallery Pass?

A: Pay attention to "iwen1com" WeChat official account, enter the menu bar of "Ticket Exchange", log in through your cell phone number, click "Add Ticket", and use 2021 Shanghai Museum and Art Gallery Pass card password to bind your real name (please make sure to bind your name on passport), then you can start to reserve the venue.

3.How can I verify 2021 Shanghai Museum and Art Gallery Pass to enter the museums?

A: Please travel AFTER successful reservation, and come to the venue on the reservation date of use and verify the admission with your original valid ID (children without ID card can be verified by the accompanying adult presenting the electronic file of the page where the child's family register is located), subject to the information on the “iwen1com” reservation platform. If you do not verify your ID card, your free ticket will be invalidated. If you do not make a reservation or come to the museum on a non-reservation date, you will not be able to verify your admission.

4.Can I cancel my reservation for 2021 Shanghai Museum and Art Gallery Pass?

A: All venues do not support day reservations and cancellations. Some venues need to cancel the reservation one or two days in advance, and a few venues (programs) do not support cancellation of the reservation.

5. Can people share 2021 Shanghai Museum and Art Gallery Pass? Can I use it for an unlimited times?

A: No, it can only be used by one person with a real-name ticket holder.

6. Can I return or exchange my2021 Shanghai Museum and Art Gallery Pass after purchasing?

A: No. 2021 Shanghai Museum and Art Gallery Pass is a special product and is not transferable, exchangeable, extendable or refundable (unless otherwise provided by law).

7. How many copies of 2021 Shanghai Museum and Art Gallery Pass Pass can be bound to one phone number? How many copies of 2021 Shanghai Museum and Art Gallery Pass can be bound to the same ID card?

A: Since 2021 Shanghai Museum and Art Gallery Pass is a product for the public, in order to prevent ticket scalping, one phone number can only be bound to three copies of 2021 Shanghai Museum and Art Gallery Pass. One ID can only be bound to one copy of 2021 Shanghai Museum and Art Gallery Pass, which can only be used by the person whose real name is bound.

8. Can foreigners use 2021 Shanghai Museum and Art Gallery Pass? How do I get in without a Chinese resident ID card?

A: Foreigners are welcome to use the Pass. You can use your passport for binding. Please bring your original passport with you when you visit the attraction for verification after booking.

9. How many programs are free for children in 2021 Shanghai Museum and Art Gallery Pass? Do children need to make a reservation?

A: Different attractions have different height or age restrictions on free admission for children, and parent-child venues generally do not have a free admission policy for children, depending on the venue's latest policy. Children who do not qualify for free admission must make a reservation with 2021 Shanghai Museum and Art Gallery Pass, so it is recommended to purchase a copy of the Pass for children.

10. Can I redeem a 2021 Shanghai Museum and Art Gallery Pass for free admission for one child and one parent in the parent-child activities?

A: No, you cannot. Therefore, it is recommended to purchase a 2021 Shanghai Museum and Art Gallery Pass for children and use the children's ID card information to bind the Pass in their real names.

11. Can two adults who have purchased and tied the Pass in their real names transfer one of the adults' free pass status to the child for actual use?

A: No, you cannot. Children also need to purchase and bind the Pass with their real names in order to use the free tickets for parents and children.

12.The Pass is not available during national holidays, but can I use it on weekends?

A: Reservations can be made on weekends and weekdays. National holidays usually refer to Labor Day, National Day, Mid-Autumn Festival, New Year's Day, Spring Festival, Dragon Boat Festival, etc. A few venues are not open for reservations on national holidays because of the heavy traffic and poor visitor experience. Further information on the reservation platform is subject to "iwenyicom".

13. Can all exhibitions in the Pass be reserved?

A: No. Within the validity period of the product, museums can only make reservations for designated exhibitions, and each museum can only make one reservation. Normally, reservations are not available for rented or co-organized exhibitions, depending on the information on the "iwenyicom" reservation platform. The Art Gallery is not open to the public during the changeover period.